I think by now, you’ve got the definition of freelancing, right? Be your own boss, no 9-5 crack job, self employed…….and other such things. But there’s another important aspect that I’d like to discuss here. Being a freelancer, you’ve got the freedom of choosing the people whom you are willing to work with. If you don’t like a client, don’t work with them. Simple, right? Well, this may seem exciting only if you have a bunch of clients knocking on your door. As a newbie, you’ve got various expenses to meet, so in that case, you’ve got no choice of reject your client in freelancing.
In freelancing world, rejecting a client is technically called as “firing a client”. Rejecting a client is not as easy as you think it is, especially when it can be a good source of money. But there are various other issues that are involved in the process of rejection. Read the below tips to know exactly when to reject your client.
You are a professional business owner, no matter what is your age or your experience, and you should expect your client to treat you as one. Never work with a client who disrespects you and your work. I’m sure you’ll be able to find more clients to work with, than to stick with those jerks.
If a client sends rude and attacking emails, makes profane phone calls, insults your work and intelligence, I think it’s a good time to fire him. More importantly, if a client behaves unprofessionally, fire him straight away. Normally a warning or two would be better before firing a client to work. But still if the client continues to behave in a rude and a disrespect manner, you know what to do.
Do not confuse criticism with rudeness. Just because a client does not like your presented designs or wants you to make a few changes, it doesn’t mean he/she’s being rude. There’s a thin line between criticism and rudeness and it’s up to you where you want to draw that line when reject your client in freelancing.
Never ever work with a client who assumes your contract clauses. For example, if the client says “I thought you’d do B work because the contract says you’ll do A work”. Such type of clients will always make assumptions of your contract clauses and will try to confuse you. They’d like to extract some extra work for free of cost. At the end of the project, such clients will demand free work and extra revisions, which I’m sure no freelancer would like.
So if the client starts making deductions from your contract clauses, see a red signal before starting to work.
C. Bill Payments:
You are a business owner and you are here to make profits. It does not matter whether you are a pro freelancer or a rookie, if you are not making enough money for your business, it won’t last long. It goes without saying that if a client does not pay you for your work, it’s time to let him go.
Some clients try to stick around claiming that they will pay you they get the money, when the task if entirely completed, after the next revision, after the transfer of source code etc. Make sure you clear all the payment issues in your contract, such as how payments will be made, how often you need to be paid, consequences of not paying. Such things will keep your clients on track. In either case, if a client tries to confuse you regarding payments, it’s time to let him loose through reject your client in freelancing.
D. Difficult to Live:
You definitely do more than just web designing, right? You’ve got billing, marketing, lunch breaks, family, filling some paperwork and various other chores (other than web designing) to do. You may come across clients who simply make your life difficult to live in. They simply make it unmanageable for you to accomplish other tasks. They call you a hundred times and demand various things. If you think that the time spent in plying in such clients’ demands could be well spent on other tasks such as finding new clients or marketing your business, it’s better you reject your client in freelancing.
In such situations, kindly explain them to your clients that you’ve got other things (other than your clients’ work) to take care also. Kindly explain that you’ve got other clients who also have deadlines.
Lay out your plan and deadlines for such clients, mail it to them and explain how you would gradually complete their work. Make sure none of your client feels neglected.
You may come across clients who would like you to work on something that you are morally against. It may be religious, political, or even porn. If you feel the work you are doing is wrong, fire your client. In such case, clients like to play the game of “anything for money”. They tempt you to do immoral work in exchange of lots of money. Now it’s completely up to you and your morals. I personally defy such offers.
These were just some of the reasons for not working with clients. Every freelancer may have his/her own reason for rejecting a client. Basically, if you don’t have the “feel good” factor and have something that resists you from doing a client’s work, it’s better to fire him and find a new client.
So now the question is how to firing a client? A simple and humble email with a “No” would do the task. It is also important for you to tell the reasons for not working with that client. In this way, you try to maintain a good relation with that client. But here’s an article on how you can reject your client in freelancing. Here are some more posts that’d help you deal with clients.
Do you have any other reasons for firing a client? Did you fire a freelance client, recently? If yes, then why? Give us your suggestions and opinions via comments to reject your client in freelancing.
If you are looking for a step by step process to start your own freelance web design, you can visit our Complete guide to become freelance web designer to reach near targeted visitors. Please feel free to leave any comment you have in your mind.